Find answers to common questions about our products, ingredients, shipping, and scalp-first philosophy — all in one place.
How often should I use the shampoo and conditioner?
Our Regular Use Set is designed for everyday or frequent washing. The Dandruff Care Set can be used consistently until scalp balance improves, then adjusted based on your needs.
For best results, massage the shampoo gently into the scalp and allow it to sit briefly before rinsing.
Are your products suitable for all hair types?
Yes. Our formulations are designed to support scalp health across a wide range of hair types. Individual results may vary depending on scalp condition and hair texture.
Are Vivalux Nature products made with natural ingredients?
We use carefully selected botanical extracts and thoughtfully balanced ingredients chosen to support scalp comfort and hair wellness. Each ingredient serves a clear functional purpose.
Are your products cruelty-free?
Yes. Vivalux Nature products are developed without animal testing and with mindful production practices.